FREQUENTLY ASKED QUESTIONS
- How do I place an order?
You can browse our website, select your favorite dress, click “Add to Cart,” and follow the prompts to complete the checkout process. You will need to provide your shipping address and payment information.
- Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We will process your order as quickly as possible after receiving it, usually within 24 hours. If your order has already been shipped, it cannot be changed or canceled.
- How much does shipping cost?
Shipping costs vary depending on your location and the shipping method you choose. The system will automatically calculate and display the shipping cost at checkout.
- Where can I check my order status?
Once your order has shipped, you will receive an email with a tracking number. You can check the order status in real time on the shipping company’s website.
- Do you support international shipping?
We’re sorry, we currently only support shipping within the continental United States and do not support international shipping.
- Can I return or exchange items?
Yes, you can request a refund or exchange within 7 days of receiving the item. The item must be unused and have its original tags attached. Please see our Refund and Return Policy for more details.
- How long does my refund take to process?
Once we receive your returned item and confirm it meets the refund requirements, the refund will typically be processed within 5-10 business days. We will contact you by email if there are any delays.
- How do I choose your size?
We provide a size guide on each product page to help you choose the right size. If you are still unsure about your size, please feel free to contact our customer service team; we will be happy to assist you.
- How do you guarantee the quality of your products?
All our skirts undergo rigorous quality checks to ensure that every item meets our high standards. We use premium fabrics to strive to provide you with products that combine comfort and style.
- How can I contact us?
If you have any questions about our products or services, please feel free to contact us through the following methods:
Email: help@theskirtboutique.shop
Phone: 412-876-7382
Thank you for your interest in The Skirt Boutique LLC! If you have any further questions, please feel free to contact us; we look forward to assisting you!