REFUND AND RETURNS POLICY

Thank you for choosing The Skirt Boutique LLC! We hope you are happy with your purchase. If you are not entirely satisfied with your purchase, we offer the following refund and return policy:

1. Refund and Return Time
   You can request a refund within 7 days of receiving the item. Please note that any refund requests outside this period will not be accepted.
2. Item Condition
   To ensure we can process your return, you must meet the following conditions:

The item must be unused and free of any signs of use (such as stains, damage, or odor).

The item should retain its original tags and packaging, without any alterations.

3. Return Process
   Please follow these steps to return your item:

Contact Customer Service: Contact us by emailing help@theskirtboutique.shop or calling 412-876-7382 to request return authorization.

Request Return Authorization: Please provide your order number and details of the item being returned.

Obtain Return Address: Once your return request is approved, we will provide you with the correct return address.

Package Return: Pack the goods properly, include the receipt and your order information, and send it to the designated address.

4. Refund Processing
   Once we receive the returned goods and confirm they meet the refund conditions, we will process the refund. The refund will be returned to the original payment method used for the purchase. Processing refunds may take 5-10 business days. Please note that bank processing speeds may vary.
5. Return Shipping Costs
   Unless the goods have a quality issue or the wrong item was sent, the customer is responsible for the return shipping costs.
6. Exceptions
   The following situations are not eligible for a refund:

Goods returned after use.

Goods that violate any of the above conditions.

Returns of promotional or discounted items (unless otherwise specified).

7. Contact Us

If you have any questions about our refund and return policy, please feel free to contact us:

Email: help@theskirtboutique.shop
Phone: 412-876-7382
Address: 1622 S 15TH ST
PHILADELPHIA PA 19145

Thank you for your support of The Skirt Boutique LLC. We hope you find your favorite skirt here and look forward to providing you with excellent service!